Resolving computer and email issues
We understand that not everyone who has a website and email knows (or wants to know) how they work, and how to set up all their devices. They just want it to work! That's where our IT support comes in handy.
What is supported as standard?
On all websites we build, we include a month of email and telephone support in the price... simply get in touch and we'll be able to talk you through most problems. We'll help you access your webmail and send you instructions on how to use your email address with the most popular email clients (Outlook, Thunderbird, Live Mail, Mac Mail). As most issues present themselves in the first month, this is enough for most clients.
For clients who require further help, including setting up and synchronising phones, tablets and laptops, we offer IT support and consultancy in the form of Tony Portsmouth. Depending on your location he works on-site or remotely (using remote access software). He can also help with larger infrastructure and networking projects when required.